Outcomes, not Outputs

November 9th, 2006

This morning I presented the first of three sessions I am running about quantifying the value of collaboration (or more to the point, the quantifying the value of intangible assets).  We had a great turnout in Sydney, and almost all of the feedback forms stated that it was a very useful session (unreal!)

One of the key points I touch on in the presentation is one raised by Jeff Raikes, who is a VP at Microsoft (and part owner of the Seattle Mariners Baseball Club).

“Instead of focusing on outputs, we need to focus on outcomes”

Do you find it difficult to articulate the value of SharePoint, or hard to build a business case for Vista or Groove?  It might be because you are focusing on the outputs of the technology, instead of the outcomes to the business.

Interested in learning more?  If you are in Brisbane or Melbourne, you can still catch the seminar on quantifying the value of collaboration in the coming weeks.  Check out the events page on Data#3‘s website (http://www.data3.com.au/events) and register today.

Did I mention you get a free breakfast?

Share this story:These icons link to social bookmarking sites where readers can share and discover new web pages.
  • del.icio.us
  • digg

Leave a Reply